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Please Note; 

UK Online Orders ONLY 

Please Allow up to 14-21 Working Days for Online orders to be Made up Fresh & Dispatched due to a Very High Demand Online, Particularly for Larger Orders, If the Turn Around time Changes due to seasonal/busy Periods, the home page will have a Change in notice for a Update on Order Processing & Time Period, Please Check the Homepage for Current Turn Around Times  

All Online Orders Are Made Fresh to Order as your Order comes in from the Website 

Once you have made an Order Online, you should Receive a Paypal Receipt within 24hours & a Separate Email from JPS Pets within 24-48hours Confirming your Order & Checking all your details, Address & Order is Correct for you before Work Commences  

Please note; the website isn't able to Combine Postage for Multiple items ordered at once, As soon as I have seen your Online Order come through, I will send a Conformation email personally and refund any over Payments made on multiple Items to Ensure the Correct Postage & Promotional rates are Provided for You  

Custom Orders Are Extremely Limited Due to a Very High Demand for Online Orders

If you would like to Order Items that are not Available online in your Fabric and Colour Combination from the up to date Available Fabrics on the Fabric Page, Please Message/enquire via the Contacts Page, Please note if you Message Via Social Media, we may not be able to see your Message due to a Extremely High Volume of Messages & Notifications On Social Media, Social Media Messages are not Always Monitored on Facebook & Instagram.  

All Orders are Taken Online Via the Website

Custom Orders can be made Via the Contacts Page Subject to Fabric Availability & Custom Order Space Availability  

*** UK Tracked & Insured 3/5 day delivery Parcel Rates ***

£3.70 for under 1kg small Parcel 

(Example for Under 1kg Parcel; 2 Cuddle sacks & 2 11" inch Cuddle cups) 

£5.20 for 1-2kg Medium Parcel 

(Example; one 2x4 C&C Cage Liner / Example; 2x3 & 1x2 C&C Liner) 

£7 for 2kg-5kg Large Parcel 

(Example; Two 2x4 C&C Cage Liners) 

£10.50 for Extra Large Box  

(46cm x 46cm x 61cm) 

(Example; 2 2x4 C&C Cage liners, Two 2x2 C&C Cage liners and a handful small Plushies) 


*** UK Tracked & Insured Next Day Delivery Rates *** 

UK Next Day Delivery Monday-Friday Can be arranged once your Order is Ready for Dispatch if needed, Please Request if you would like Next Day Delivery once your plushies are Made & Ready for dispatch

£7.75 for a 35cm x 35cm parcel 

£8.75 for a 45cm x 45cm parcel 

£13 for a Super Large box 

Please Note with your Order Confirmation the Best Postage Rate will be Provided for your Plushies 

When your Parcel is Dispatched with the 3/5 Delivery Rate, Please allow a few Extra days with compared to the usual 2-5 working days for delivery on your Parcel to arrive due to Courier Collection and Potential Delays due To Covid-19 & Seasonal Periods, You Should Receive a Email notification from the Courier for your Parcels Tracking updates   

*** International Rates - Please Note ***

Please Do Not Order For Parcels Outside the UK Online

Any Orders For Countries ordered Outside the UK will be Refunded 

For International Delivery, Please Enquire Via the Website about Potential Availability due to certain Countries being Restricted Temporarily from Covid-19

I cannot Accept Any Orders from the USA and Certain other Countries Due to Covid-19 until Further Notice. 




Postage, Promotional Offers & Payment

All Parcels are Tracked & Insured and Set for UK Postage. The E-Mail that has been provided with your Order will be used for Tracking Updates Only and will not be Stored Due to Data Protection. 

Unfortunately the website isn't able to combine Postage for multiple items or Include Promotions ordered at once, We will Refund The Over payment of any postage as soon as the Parcel Weight is confirmed with your Order Confirmation Email From JPS Pets.  

Any Items that are in Promotions for example Cuddle Sacks 2 for £15 & Cuddle Cups 2 for £20, Matching Sets Bought Individually; the Over payment will also be refunded back to you, for you to receive the Items at their Correct Promotional Price. 

We will Refund any Over Payment of Items & Postage back to you to Ensure you get the Promotion & Correct Postage Costs 

If you Have any questions or queries, please don't hesitate to Contact us Via the Contact Page  

Your Parcel will be Sent to the Address Attached to your PayPal Account, Please Check your Address is Correct as we cannot be Liable for an incorrect Address Attached to your Paypal Account & Will not be Responsible for a lost Parcel if the Wrong Address has been provided with your order    


Payments through the Website Only operate With Paypal 

If you Wish to use a Different Method Of Payment such as Bank Transfer, Please Contact Us Via the Contact Page